Impact dog crates
Impact Pooper Scooper, Aluminum Dog Bowl Stand, Stainless Steel Locking Sla, Berber Crate Pad
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“Our mission is to insure the security, safety, and protection of your loved one.”
As a family-owned and operated company, Impact Dog Crates focuses on our own vision, building innovative products to define the future of dog protection.
Impact Dog Crates was established in North Idaho in 2012 with a vision to build an aluminum dog crate that can endure a lifetime of daily use. Through years of continuous development, we now offer various crate models designed to support dogs of different breeds, sizes, temperaments, and lifestyles- because we refuse to believe that one size and one style fits all dogs.
Today, our American-made products are redefining the pet industry and we are proud to see dog owners around the world trust in our handcrafted crates to safely transport and secure their pups.
Warranty, Returns & Exchanges
Impact Dog Crates products are warranted to be free from defects in materials or workmanship for life to the original owner from the date of purchase from Impact Dog Crates. If you have purchased an IMPACT DOG CRATE from a third party all warranties must go through the third party seller. We do NOT warranty dog damage on our stationary or collapsible dog crates. Warranties cannot be transferred and are only valid for the original purchaser. Must provide PROOF of purchase for warranty to be valid. Paint is not covered under the warranty policy.
We will, at our sole discretion, repair or replace any components that fail in normal use. In most cases, we will send replacement parts that you as the consumer will need to install. Such repairs or replacement will be made at no charge to you for parts and/or labor, you shall be responsible for any transportation charges for returning the products. Replacement products may be new or refurbished at our discretion. Scratches into the powder coat is considered cosmetic damage and generally does not fall under warranty. If you have any questions in regards to a warranty claim, feel free to contact our customer support team.
This warranty does not apply to: (i) cosmetic damage, such as scratches, nicks, stains and dents; (ii) consumable parts, unless product damage has occurred due to a defect in materials or workmanship; (iii) damage caused by accident, abuse, misuse, water (in excess of specifications), flood, fire, or other acts of nature or external causes; (iv) damage caused by service performed by anyone who is not an authorized service provider of Impact Dog Crate; or (v) damage to a product that has been modified or altered without the prior written permission of Impact Dog Crate.
THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY LIABILITY ARISING UNDER ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. Subject to applicable law, in no event shall our liability exceed the purchase price of the product purchased.